24 Oct
|
Samsung Electronics
|
Ontario
24 Oct
Samsung Electronics
Ontario
Samsung Electronics Canada is seeking a skilled Operations professional to support CS voice and chat and Estore voice and chat functions, ensuring high service levels and productive vendor management. The role focuses on monitoring KPIs, forecasting volumes, and coordinating training with CS and Estore teams.
You will collaborate with internal stakeholders to optimize performance, analyze trends, and contribute to cost-saving opportunities while maintaining quality and service standards across
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📌 Omni-Channel CS Ops & Training Specialist (Ontario)
🏢 Samsung Electronics
📍 Ontario