Customer service and problem solving define this Retail Representative position with Purolator in Edmonton’s West-End. Work varying Monday-to-Saturday shifts totaling 27.5 hours weekly.
Based at Edmonton North Depot, this Retail Representative Float serves customers by telephone and in person. The position involves technology use, relationship building, shipment resolution, and communication. You may cover other freestanding retail locations while supporting customers, partners, and local operations.
Key Responsibilities: Serve customers efficiently and courteously by telephone and in person
Upsell and cross-sell corporate products and services
Resolve customer complaints, inquiries, shipments, and equipment challenges
Build positive relationships with customers, partners, vendors,



and tenants
Load, scan, log, and call resolution freight
Requirements: Three to twelve months customer service experience preferred
Three to twelve months retail experience preferred
Three to twelve months point-of-sale technology experience preferred
Ability to lift 70 pounds and stand three-hour intervals
Strong oral, written, listening, and qualified communication skills
Apply customer service, technology, and problem-solving skills while representing Purolator across Edmonton retail locations.

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📌 Retail Customer Service Representative (Alberta)
🏢 Purolator
📍 Alberta