Customer relationships and shipment coordination define this Maersk Customer Experience Partner position. Serve as the primary customer contact while managing end-to-end logistics communication.
This customer-facing position centers on understanding each customer's business, service requirements, priorities, and expectations. You will coordinate shipment execution, track transport plans, resolve issues, and communicate changes. Success requires interpersonal, analytical, problem-solving, and communication skills.
Key Responsibilities: Act as the primary point of contact for customers
Build relationships and understand customer supply-chain needs
Track shipments and identify transport-plan deviations
Provide accurate shipment status and documentation information




Own customer issues and facilitate timely resolution
Requirements: College education or equivalent is required
Excellent interpersonal, problem-solving, analytical, and communication skills
Ability to build internal and external working relationships
Customer-oriented, proactive, and results-oriented approach
Organizational and time-management skills for prioritization
Bring customer communication, shipment coordination, and problem-solving skills to Maersk's end-to-end customer experience.

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📌 Maersk Customer Experience Partner (Ontario)
🏢 Maersk
📍 Ontario