Lead Warming Centre operations in Toronto with robust supervision, communication, and client-directed service skills. This position supports flexible, short-notice operations.
Christie Ossington Neighbourhood Centre is hiring a Warming Centre Program Supervisor to oversee operations and shift supervisors. Reporting to the Shelter Manager, you will support staffing, service delivery, and program management. The work serves vulnerable adults experiencing homelessness, mental health challenges, and complex needs.
Key Responsibilities: Lead staff toward inclusive, accessible, respectful client-directed service
Supervise on-call staffing notices and replacements
Coordinate Breaking Barriers programming and workshops onsite
Lead City of Toronto quality assurance checks




Supervise peer staff meetings, training, and activities
Requirements: Bachelor’s or Master’s degree in Social Work, Psychology, or related field
Minimum two years working with vulnerable adult populations
Minimum one year supervisory or demonstrated leadership experience
Strong communication, organizational, interpersonal, and advocacy skills
First Aid, CPR, crisis intervention, and trauma-informed care
Bring supervisory leadership, quality assurance, and trauma-informed practice to CONC’s Warming Centre services in Toronto.

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📌 Warming Centre Program Supervisor (Ontario)
🏢 Christie Ossington Neighborhood Centre
📍 Ontario