Handle remote service-change intake with careful form review and customer communication. Verify details, protect account information, and route complete requests accurately.
This Customer Service Assistant position focuses on online service-change forms and administrative intake. You will check account references, required fields, requested actions, preferred dates, and verification details. The work supports authorized reviewers without approving changes, setting dates, or interpreting contracts.
Key Responsibilities: Review assigned online service-change forms carefully
Check account references and required fields
Record exact requested changes and preferred dates
Request missing details using approved questions
Route complete submissions to authorized teams
Requirements: Careful reading of written customer requests
Comfort leaving decisions to authorized reviewers
Transparent communication when requesting missing information
Ability to protect private account information
Beginners welcome; employer training provided
Bring careful form review, customer communication, and administrative intake skills to remote service-change request handling.

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📌 Remote Service Change Intake Assistant (Alberta)
🏢 HRS Talent Solutions
📍 Alberta