Lead complex disability claims for Wawanesa in a hybrid environment, using claims assessment and case management expertise across Canada.
As a Senior Disability Case Manager, you will manage Short-Term Disability, Long-Term Disability, and Disability Income claims. The role covers Group and Individual business, including escalations, complaints, litigation, and sensitive matters. You will partner with claimants, clients, reinsurers, medical practitioners, providers, and internal teams.
Key Responsibilities: Review, assess, and decide disability and other claims
Develop claims management strategies for successful resolutions
Investigate complex existing case files as required
Interpret policy wordings within applicable coverage scope
Address escalations,



complaints, and litigation to resolution
Requirements: Three to five years in disability case management
Post-secondary medical or related degree or diploma preferred
Advanced Microsoft Office, Excel, and SharePoint skills
Robust communication, negotiation, organization, and prioritization skills
Ability to handle sensitive information confidentially
Apply disability claims expertise, sound judgment, and empathetic communication to complex case management at Wawanesa.

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📌 Senior Disability Claims Manager (Alberta)
🏢 Wawanesa Insurance
📍 Alberta