Support SFU’s campus network operations from the Burnaby Data Centre using networking expertise, troubleshooting skills, and operational precision. Participate in 24/7 coverage across diverse shifts.
As a Network Operator with Simon Fraser University, you will support data communication, voice, and security systems. The role serves three campuses, Data Centres, remote departmental environments, workstations, servers, and a broad university community. Apply network monitoring, Wi-Fi knowledge, structured cabling, and analytical problem-solving in daily operations.
Key Responsibilities: Receive, prioritize, respond to, and document network trouble tickets
Monitor Data Centre security, infrastructure, and operations
Troubleshoot first-level network problems and conduct network tests




Configure switch ports and modify network configurations
Maintain Data Centre safety, security, organization, and cleanliness
Requirements: Two years post-secondary Computing Science or Computing Technology education
CCNA, ITIL Foundation, and NORDX IBDN-700 certification, or equivalent
Three years directly related large Data Centre or network experience
Excellent network operating systems and IP topology knowledge
Ability to perform physical work and use hand tools
Bring network troubleshooting, monitoring, and customer service skills to SFU’s dependable Network Operations Centre team.

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📌 Network Operations Centre Operator (British Columbia)
🏢 SFU group
📍 British Columbia