Drive Commercial Insurance performance through strategic analysis, advanced Excel, PowerQuery, and hybrid work at Definity. Turn operating results into actionable insights for leaders.
This Operations Analyst supports operational excellence and business performance within Commercial Insurance. The position analyzes results against budgets and forecasts, identifies trends, risks, and variances, and develops key performance indicators. It also supports data-driven planning and prepares executive reporting for senior management, the Board of Directors, investors, regulators, and auditors.
Key Responsibilities: Provide strategic analysis and recommendations for Commercial Insurance objectives
Analyze operating results, trends, risks, and performance variances
Monitor production results against budgets, forecasts, and targets
Develop, track,



and report key performance indicators
Deliver performance insights and executive-level reporting to stakeholders
Requirements: University degree in Math, Statistics, Applied Science, Business, or related program
Microsoft Office Suite proficiency
Advanced Excel and PowerQuery skills
Tableau dashboard creation and trend identification experience
Prior work experience with GCP BigQuery; P&C; insurance experience is an asset
Apply analytical, financial, and stakeholder management skills to strengthen Commercial Insurance performance reporting and operational effectiveness at Definity.

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📌 Commercial Insurance Operations Analyst (Ontario)
🏢 Economical Insurance
📍 Ontario