goeasy is seeking a Senior Manager, Operational Experience & Process Design in Mississauga. You will design customer and associate journeys, build scalable processes, and create measurable improvements across operations. You will lead a team, drive a prioritized roadmap, and apply Lean Six Sigma to simplify work while balancing risk and compliance. This is a high-autonomy role with real impact on growth.
📌 Head of Operational Experience (Canada)
🏢 goeasy
📍 Canada