Elevate e-commerce solutions with UNIQLO as an E-Commerce & Logistics Analyst in Toronto, ON. Analyze customer feedback and delivery data to enhance the online shopping experience.This role reports to the Project Manager and Logistics Specialist and emphasizes solid analytical skills in logistics. You will decode trends, address pain points, and make actionable recommendations. Cross-functional collaboration will be key as you monitor, report, and track parcels across our logistics ecosystem.Key Responsibilities:Conduct detailed weekly reviews of customer feedbackAnalyze top contact drivers in each market for service improvementTrack recurring issues and coordinate with logistics providersManage stalled parcel cases to resolve delivery issuesOversee Lost In Transit parcels for refunds and claimsRequirements:Bachelor's degree in a related field2-4 years of e-commerce or logistics analytics experienceStrong communication and multitasking capabilitiesProficiency in Microsoft Office and Google WorkspaceAnalytical problem-solving mindsetUtilize your logistics insights and customer focus to optimize e-commerce operations at UNIQLO.

📌 E-Commerce Logistics Analyst At Uniqlo (Toronto)
🏢 UNIQLO
📍 Toronto