About e Accountable: e Accountable, a Market Once Company, is a performance marketing agency with 25+ years of heritage in Affiliate and Performance PR. We drive profitable revenue for growth-focused brands in the $20 M to $200 M range, with Amazon and Marketplaces, Affiliate, Performance PR, Paid media, GEO/SEO, and Creative under one roof. We are building toward a $20 M agency by 2029 and a $100 M agency over the next decade. Leading in marketplaces, on Amazon, Walmart, and beyond, is one of our four core growth strategies.
Our values:
Ride or Die: We only win when our clients win.
We Sell: Growth is the North Star for our clients and for us.
Excellence Without Compromise: Elite delivery, data-driven decisions, candid advice.
We Put the “e A” in Team: Team-oriented, calm, accountable to each other.
About the Opportunity: We are hiring a Director of Marketplaces to lead, develop, and strengthen our Amazon and Marketplaces team. This is a hands‑on leadership role for someone who is both a true Marketplace expert and a builder of people. You will set the standard for how our team works, establish the best practices and systems that make great work repeatable, and develop a talented, early‑career team into a group of confident marketplace professionals.
Our current team has dedicated and motivated team members with varying tenure, and they need a leader who will teach, coach, and set them up for long‑term success. Once that foundation is in place, you will guide the division’s next stage of growth.
What You’ll Do: Team Leadership and Development Build a stable, engaged team where people want to stay, grow,



and build careers in marketplaces
Coach and mentor a junior team through hands‑on teaching, regular 1:1s, and real‑time feedback on client work
Create individual development plans and clear career paths so each team member understands how to grow
Set clear expectations and roles, run a consistent operating rhythm, and hold the team accountable with fairness and care
Lead hiring, onboarding, and performance management for the Marketplaces team, building a structure that can continue to scale as the team grows
Model e Accountable’s core values in every client and team interaction
Best Practices, Systems, and Training Establish the standards, SOPs, and playbooks that define how marketplaces work gets done at e Accountable
Build a structured onboarding and training program so new team members ramp quickly and consistently
Create quality control and review processes so delivery excellence does not depend on any single person
Design the division’s structure, roles, and capacity model so workloads are balanced and sustainable
Document institutional knowledge so expertise stays with the team as it grows.
Marketplace Expertise and Client Delivery Serve as the team’s subject matter expert across Amazon Advertising, Seller Central, Vendor Central, catalog, and retail media
Stay ahead of Amazon platform, advertising, and retail media changes, and translate them into training and updated practices for the team
Set and uphold the standard for client strategy, communication, reporting, and results across the division
Act as executive sponsor for key client relationships, leading QBRs and annual planning alongside

📌 Senior director, marketplaces (Picton)
🏢 MarketOnce
📍 Picton