Client Solutions Manager - Industry Operations (Commerce) - Toronto

Location:

Toronto

Employment Type:

Regular

Job Code:

A49114A

Responsibilities

- Act as a Consultant to clients and internal stakeholders
- Operate as solutions partner for clients and agencies, covering product adoption, campaign strategy, and optimization to link marketing objectives to business outcomes.
- Stay current on product developments, market trends, vertical movements, and competitor activity to advise clients and internal teams with forward‑looking recommendations.
- Build Test & Learn frameworks leveraging TikTok’s measurement solutions (BLS, CLS, Ad Effectiveness, Incrementality, etc.) to demonstrate full‑funnel business impact.
- Drive and facilitate the adoption and correct implementation of Pixels, SDKs, Mobile Measurement Partners (MMPs), and TikTok Shop integrations, ensuring technical accuracy and functionality.
- Develop and deliver narratives, workshops, and business reviews to upskill clients, agencies, and cross‑functional partners on TikTok solutions and best practices.




- Clearly articulate and establish the value of TikTok within the client’s media mix and long‑term communication strategy.
- Manage and grow post‑sale relationships with clients and agencies, serving as the technical and strategic point of contact.
- Review and challenge media plans with a hands‑on perspective, providing actionable recommendations for success.
- Own end‑to‑end campaign executional checks: campaign setup validation in TikTok Ads Manager (naming conventions, tracking, placements, optimization settings), creative QA, and compliance.
- Proactively monitor campaign delivery and make real‑time optimization suggestions, ensuring correct pacing, productive budget allocation, and achievement of performance objectives.
- Lead conversations on Always On content strategies and performance campaigns, supporting revenue growth in partnership with Client Partnerships Managers.
- Compile, analyse, and present campaign data and insights through reports and

📌 Client Solutions Manager (Toronto)
🏢 TikTok
📍 Toronto