Lead partner implementations for Fiska payments, using API integrations and customer support skills while working remotely in Canada or hybrid in Montreal.

As an Implementation and Support Specialist, you will guide software platforms from signed agreement through go-live and ongoing support. You will coordinate kick-offs, integration plans, sandbox access, merchant onboarding, and partner communication. The role combines relationship management with technical troubleshooting and internal systems ownership.

Key Responsibilities:

- Serve as the primary contact for multiple partners
- Lead kick-offs and coordinate integration plans
- Set up sandbox access and partner accounts
- Troubleshoot integration issues through testing and go-live




- Manage post-launch support, reporting, and check-ins

Requirements:

- Three to five years in implementation, onboarding, or partner support
- Direct customer experience integrating software through APIs
- Comfort using APIs and customer relationship management systems
- Adaptable approach to changing priorities
- English required; French is a bonus

Support Fiska partners from implementation through payments operations with API knowledge, troubleshooting, and dependable relationship management.

📌 Partner Implementation Specialist Canada (Montreal)
🏢 Fiska
📍 Montreal