- Division & Section: Public Health, Operations & Business Services
- Work Location: 61 Front Street W, Toronto, ON
- Job Type & Duration:Full-time, Temporary (12 month) vacancy

Salary Range: $89,337.00 - $132,880.00

- Shift Information: Monday to Friday, 35 hours per week
- Affiliation: Non-Union
- Number of Positions Open: 1
- Posting Period: 22-Oct-2026 to 05-Nov-2026

Since 1883, Toronto Public Health (TPH) has been protecting and promoting the healthand well-being of all residents across the City of Toronto. With this goal in mind, theTPH Division works to prevent the spread of disease, promote healthy living andadvocate for conditions that improve health for our diverse and growing population of2.9 million. Reporting to the Board of Health, TPH also monitors the health status ofTorontonians to better respond to ongoing and emerging health needs and developsand implements public policy and practices that enhance the health ofindividuals, communities and the entire city.

Reporting to the Senior Systems Integrator, Portfolio Management Services, Information Technology, Toronto Public Health, the Business Systems Analyst provides senior level business analysis expertise for reliable, effective/efficient services in theplanning, design, development, implementation, administration and operations of information technology (IT) systems and applications as well as relevant managementpolicies within the division, in order to optimize the use of technology across thedivision and enhance the client experience. The Business Systems Analyst brings astrong mix of business and technical skills and has a robust ability to learn in a changing technology environment.

Major Responsibilities





- Implements detailed plans and recommends policies/procedures regarding program specific requirements.
- Provides guidance and functional oversight to assigned project resources, subject matter experts, and stakeholders, ensuring effective collaboration, quality work outcomes, knowledge sharing, and the achievement of project objectives.
- Provides input into and administers assigned budget, ensuring that expendituresare controlled and maintained within approved budget limitations.
- Deals with confidential information affecting the division and its resources.
- Prepares and presents reports to management supporting recommendations on changes/improvements in business processes, training and services standards thatimpact appropriate staffing levels and resource allocation.
- Participates in varied assignments related to IT systems and infrastructure, withina broad field of IT systems architecture, infrastructure design and implementation.
- Acts as first point of contact, providing IT business support, consultation andcoordination to all divisional units.
- Documents and analyzes business processes, system requirements, screens andreport layouts, input costs and output levels, and conducts data flow analysis andbusiness process modeling.
- Participates in request intake, initial assessment, requirements collection, feasibility study, business analysis,



preliminary and detailed solution design, implementation, quality assurance and evaluation of capital work and operational changes and projects.
- Conducts business and technical analysis to assess the information gathered and evaluates existing as well as proposed system modifications, including written and oral assessments of performance, cost benefit analysis, legislated requirements, maintenance and optimization; and recommends changes accordingly.
- Conducts studies on the feasibility of integrating technology and related processesto deliver a range of support services to a specific client or to a geographic location.
- Provides specialized design services, technical advice and expertise to supportdivisional units.
- Develops and presents effective concepts, designs, templates, andreports to management, supporting recommendations on changes in technologysolutions, business methods and business processes, including appropriate staffing levels and resource allocation.
- Develops or contributes to technology solution and project artifacts, including product visions, use cases, use case models, data models, business plans, project plans, work breakdown, and supplementary specifications including screen mock-ups, report mock-ups and business rules.
- Develops various purchasing related artefacts including business cases, project charters, project plans, Request for Proposal (RFP), and Request for Quotation (RFQ) documents.
- Coordinates related work between various stakeholders and Technology Servicesdivision support staff related to investigations, modifications and improvements ofIT systems for the division.
- Work

📌 BUSINESS SYSTEMS ANALYST (Toronto)
🏢 City of Toronto
📍 Toronto