Restaurant systems specialists configure POS platforms, support menu rollouts, and keep operations efficient across Earls Kitchen + Bar’s 70+ stores. This hybrid Head Office role includes an on-call rotation for mission-critical issues.

Earls Kitchen + Bar is hiring an Operations Systems Specialist for its Technology team. You will support Simphony, QSR Kitchen Display Systems, CrunchTime, and third-party delivery integrations. The work combines restaurant technology, project coordination, stakeholder communication, documentation, and troubleshooting. You will help protect a significant part of the guest experience.

Key Responsibilities:

- Oversee and optimize Back-of-House systems across store locations
- Support POS configuration, menu rollouts, and payment platform updates
- Coordinate testing and go-live readiness for recent store openings




- Triage tickets and resolve escalated Operations Systems issues
- Provide remote and in-person support for North American openings

Requirements:

- Three-plus years in restaurant operations, IT support, or system administration
- Technical proficiency with Simphony, QSR, CrunchTime, and delivery integrations
- Proficiency across Windows, macOS, Android, and local networks
- Strong organization, analytical, written, and verbal communication skills
- Information Systems degree or diploma is an asset

Apply your restaurant technology, systems administration, and troubleshooting expertise to support Earls operations and guest experiences.

📌 Restaurant Systems Specialist (Vancouver)
🏢 Earls
📍 Vancouver