Lead customer engagement for Aggreko in Fort McMurray, coordinating technical projects, service delivery, and customer relationships. This full time role is based at the Service Center.

As Customer Engagement Lead, you will connect customers with internal teams while supporting operational delivery and client expectations. You will manage customer projects, resolve service challenges, and identify improvements in performance, retention, and business growth. The position reports to the Operations Manager, Canada West.

Key Responsibilities:

- Build trusted relationships and serve as primary customer contact
- Plan, install, deploy, and execute customer projects
- Coordinate sales, operations, logistics, and technical teams
- Oversee technicians, project teams, training,



and resources
- Monitor service metrics, feedback, safety, and quality standards

Requirements:

- Five-plus years managing teams of ten or more technical employees
- Associate degree or relevant experience preferred
- Power generation or HVAC industry experience preferred
- MS Office and ERP system proficiency
- Leadership, organizational, teamwork, and customer service skills

Bring customer engagement, technical leadership, and project coordination skills to Aggreko’s Fort McMurray service operations.

📌 Customer Engagement Lead Fort McMurray
🏢 Aggreko
📍 Fort McMurray