Lead patient care and service delivery at the Ontario Veterinary College Health Sciences Centre in Guelph, using operational leadership and team development.

Reporting to the Senior Manager, Hospital Operations, this manager supervises teams supporting patient care and client services. The scope includes the Companion Animal Hospital, Animal Cancer Centre, and Large Animal Hospital. The role supports a complex, 24/7 operation while meeting fiscal targets.

Key Responsibilities:

- Lead diverse unionized and non-unionized hospital staff
- Recruit, orient, train, develop, and coach employees
- Schedule coverage and coordinate cross-training across service areas
- Support budgets, expenditures, cost recovery, and revenue generation




- Implement efficiencies improving care, service, teaching, and costs

Requirements:

- Registered Veterinary Technician designation or equivalent education and experience
- Six years of progressive supervisory experience preferred
- Healthcare leadership or managerial experience
- Excellent communication, team building, and prioritization abilities
- Protective rabies titre required

Apply operational leadership, workforce planning, and service improvement expertise across veterinary patient care at the Health Sciences Centre.

📌 Patient Care Operations Manager (Guelph)
🏢 University of Guelph
📍 Guelph