Job Summary

- We are seeking a dependable, organized part time Medical Receptionist to support the daily operations of a busy healthcare office.
- The receptionist is often the first point of contact for patients and helps create a welcoming, professional experience while keeping front-desk and administrative tasks running smoothly.
- This role is well suited to someone with medical office experience, dental office experience, or other office experience. Experience with Epic, Dentrix, or other electronic medical records systems is a plus.

Duties

- Welcome patients, visitors, and callers with courtesy and professionalism.
- Manage the front desk, including checking patients in and out and helping maintain an orderly reception area.
- Schedule, confirm, and update appointments; communicate changes clearly to patients and staff.
- Answer and route calls using multi-line phone systems, and respond to routine inquiries.
- Collect, verify, and update patient demographic and insurance information in the appropriate records system.
- Maintain accurate, confidential patient files and assist with electronic record documentation.




- Coordinate messages and information between patients, providers, and office staff.
- Provide general administrative support, such as filing, scanning, and preparing routine paperwork.
- Use medical terminology appropriately when handling records and communicating with the care team.

Requirements

- Strong customer service, communication, organization, and attention-to-detail skills.
- Ability to handle patient information discreetly and follow office privacy procedures.
- Comfort using computers and learning scheduling, billing, and recordkeeping software.
- Epic, Dentrix, and other electronic medical records experience are preferred.
- Previous medical receptionist, dental receptionist, medical office, dental office, front desk, administrative, or general office experience is preferred.
- Familiarity with medical terminology and multi-line phone systems is an asset.
- Reliability and the ability to work a part-time schedule in a professional healthcare setting.

Pay: $24.00-$28.00 per hour

Work Location: In person

📌 Medical Receptionist (Part-time) (Burnaby)
🏢 WELL Health Medical Centres - Triton
📍 Burnaby