The ROSEN Group is a global leader in providing cutting-edge solutions in all areas of the integrity process chain. Since its origins as a one-man business in 1981, ROSEN has rapidly grown and continues to do so. The international technology group consists of a team of more than 4,000 employees operating in more than 120 countries. You can be a part of securing the safe supply of energy to people and businesses across the globe and help us all move towards an attainable and sustainable future. It is our ambition, above anything else, to contribute to a world where critical infrastructure and the supply of energy is not only productive, but also protected and reliable.

ROSEN is looking for a Head of Quality that will be based in Calgary. This position reports directly to the Head of HSSQ, North America and will be a part of the HSSQ North America (Health, Safety, Sustainability, Quality) team.
What role you will play in our team

The Head of Quality serves as the senior quality leader for ROSEN Canada and is responsible for driving a culture of operational excellence, technical integrity, and continuous improvement across all aspects of the business. This includes in-line inspection services, data analysis and reporting, engineering assessments, and supporting consultancy services delivered to Canadian and North American based pipeline operators.

The role ensures compliance with corporate requirements, ISO standards, API 1163, applicable Canadian regulatory requirements, and customer expectations. The Head of Quality partners closely with operational, engineering, reporting,



and commercial leaders to ensure quality is embedded throughout the lifecycle of service delivery and supports ROSEN's reputation as a trusted leader in pipeline integrity solutions.

What will I be doing?

Leadership & Strategy

- Serve as the senior quality leader for ROSEN Canada, providing strategic direction and oversight of the Quality Management System (QMS).
- Drive a culture of quality, technical excellence, accountability, and continuous improvement across all business functions.
- Lead and develop the Canada Quality team while fostering professional growth and succession planning.
- Support North America and Corporate HSSQ leadership in establishing quality objectives, targets, and strategic initiatives.

Quality Management & Compliance

- Ensure ongoing compliance with ISO 9001, API 1163, applicable CSA standards, CER requirements, customer specifications, and corporate quality requirements.
- Maintain and continuously improve the effectiveness of the Quality Management System.
- Act as the primary quality authority for internal and external stakeholders.
- Lead management reviews and quality performance evaluations for the Canada business.

Technical Quality Excellence

Provide governance and assurance over quality processes supporting:

- In-Line Inspection (ILI) operations
- Data analysis and final reporting
- Integrity assessments
- Engineering consultancy services




- Promote robust quality controls throughout project execution to ensure report accuracy, technical consistency, and customer confidence.
- Ensure effective implementation of risk-based quality management principles and leading indicator programs.

Audit & Assurance

- Lead all internal, customer, certification, and third-party audits.
- Develop audit strategies that identify systemic risks and opportunities for improvement.
- Ensure timely closure and effectiveness verification of corrective actions.

Continuous Improvement

- Lead Root Cause Analysis (RCA) investigations involving significant customer, operational, or quality events.
- Drive corrective and preventive action programs.
- Support Lean, continuous improvement, and operational excellence initiatives.
- Track and analyze quality trends, metrics, and leading indicators to proactively mitigate risk.

Customer & Stakeholder Engagement

- Partner with customers to address quality concerns and support quality-focused reviews and audits.
- Serve as a trusted advisor to business leaders on quality-related risks and opportunities.
- Support customer confidence through transparent communication and robust governance processes.

What are we looking for?

Education

- Bachelor's degree in Engineering, Quality Management, Science, Industrial Technology, or a related technical discipline required.
- Master's degree in Quality Management, Engineering, Business Administration, or related field preferred.

Experience

- Minimum 10 years of progressively responsible quality management experience within the en

📌 Head of Quality (Calgary)
🏢 ROSEN Swiss
📍 Calgary