Job Description

Req#: 8900 Position: Epic Senior Advisor - CSI Application - Beaker Status: Full Time Number of Vacancies: 1 Dept: Clinical System and Informatics Role Level: PG 11 ($48.85hr -$61.06hr) Site: 2085 Hurontario St, Credit Valley Hospital, Mississauga Hospital, Queensway Health Centre Work model: On site Hours/Shifts: 9am -5pm Posted: October 20-2026 Internal Deadline: October 27-2026

Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030, we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.

Aligned to our Plan to 2030, THP is working together with our community on Trillium HealthWorks, the largest infrastructure renewal in Canada’s history, that will shape the future of our community and beyond, transforming health care with the future Peter Gilgan Mississauga Hospital, including Ontario’s first hospital dedicated to women’s and children’s health at the Shah Family Hospital for Women and Children and expanding the Queensway Health Centre, which will become The Gilgan Family Queensway Health Centre. Learn more about Trillium HealthWorks by visiting the Trillium HealthWorks Website.

THP is dedicated to transforming healthcare by leveraging technology, data, and integrated systems. As part of this mission,



Epic is at the core of our digital health strategy, supporting high-quality patient care, clinical best practices, and streamlined workflows.

Employees in roles conducive to remote work will have flexibility under the Flex First program, with the expectation of on-site presence as needed. Employees must be available to return to the workplace within 24 hours’ notice; therefore, remote work outside the province or country is not permitted.

The Position

As Trillium and Clinical Systems and Informatics (CSI) continue to expand to advance Trillium HealthWorks priorities, the Epic Applications Analyst will play a key role in supporting, optimizing, and maintaining the Epic Health Information System (HIS). This highly motivated individual will apply their technical expertise to support clinical workflows and ensure Epic applications meet the needs of both clinical users and business partners.

This role reports to the Manager, CSI Applications and will work closely with other teams within the portfolio.

Key Responsibilities

- Design, build, test, and implement Epic applications in alignment with hospital workflows to advance Trillium HealthWorks priorities.
- Act as a subject matter expert (SME) with deep Epic knowledge and multiple Epic certifications across several modules, providing advanced guidance to both technical and clinical teams.




- Analyze operational needs to configure Epic systems and inform workflow decisions by attending site visits, validation sessions, and other integrated sessions.
- Assist in customizing, testing, and deploying current Epic features and updates.
- Troubleshoot and resolve technical issues that affect clinical users, workflows, and related application areas.
- Continuously evaluate new features and releases to enhance system functionality and user experience.
- Work directly with clinical teams and business partners to understand workflows and ensure the system aligns with operational requirements.
- Collaborate with the training team to develop training content and tip sheets to support end-users.
- Identify cross-application issues and work with relevant teams to resolve them.
- Attend regular team meetings to discuss deliverables, shared issues, and upcoming milestones.
- Act as a secondary support contact for application end-users.
- Participate in an on-call rotation and be available for extended hours as required.
- Contribute to additional projects, initiatives, and tasks as required to support team and organizational priorities.

Required Certification In The Following

- Multiple Epic Certifications
- Beaker Clinical Pathology
- Beaker Anatomic Pathology

Note: Certifications as a Principal Trainer or Credentialed Trainer do not meet this qualification.

Experience & Skills

- Bachelor’s degree in healthcare, IT, or a related field preferred; Master’s degree is an asset.
- Minimum two years of hospital clinical and/or hospital information systems experience.
- 4+ years of experience in configuring and supporting Epic

📌 Senior Advisor (Mississauga)
🏢 Trillium Health Partners
📍 Mississauga