Kwantlen Polytechnic University (KPU) is Canada’s only polytechnic university, proudly serving the South Fraser region for more than 40 years. With campuses in Surrey, Richmond, Langley, and Cloverdale, KPU is deeply connected to the communities it serves and to the diverse cultures, backgrounds, and lived experiences of its students. Through academic excellence, applied learning, innovation, and robust industry and community partnerships, KPU prepares students for meaningful futures.

As an open-access university, KPU is powered by the people who live and work here. We believe every employee plays a meaningful role in supporting student learning and success. We are honoured to carry the name of the Kwantlen First Nation and are committed to equity, inclusion, reconciliation, and respectful relationships. As one of BC’s Top Employers, KPU is dedicated to fostering a supportive, inclusive, and engaged workplace where employees feel valued, connected to purpose, and empowered to make an impact.

We invite you to explore your next career opportunity at KPU and discover how your work can contribute to a university where thought truly meets action.

Competition ID: 4842

Internal Closing Date: Open Until Filled

External Closing Date: Open Until Filled

# of Openings: 1

Salary Information: 14 - Administrative Salary Grid - $114,071 to $174,909

Employment Type: Permanent Full Time

Workplace Type: Hybrid

Travel Frequency: Frequent travel between campuses is required.

Employee Group: Administration/Management

Days of Work (BCGEU):

Hours of Work (BCGEU):

Hours per Week (BCGEU):

We are currently seeking a Director, Technology Services to join our Information Technology team.

Job Overview

Reporting to the Chief Information Officer,



the Director provides strategic and operational leadership across a broad portfolio of enterprise technology services, including network infrastructure, cloud platforms, data centres, enterprise computing, audiovisual technologies, and end-user support. Leading a team of managers and technical professionals, the Director fosters a collaborative, high-performing environment focused on continuous improvement, operational efficiency, and exceptional service delivery.

As a key member of KPU's IT leadership team, the Director plays an integral role in shaping and executing long-term technology strategies, advancing infrastructure modernization, and identifying opportunities to enhance the reliability, security, and effectiveness of university-wide systems. Working closely with academic and administrative leaders, the Director translates institutional priorities into innovative, sustainable technology solutions while overseeing strategic planning, disaster recovery, resource management, and operational and capital budgets.

This role offers the opportunity to shape KPU’s technology landscape, strengthen operational excellence, and drive strategic initiatives that support the university’s long-term goals.

At KPU, you'll be part of a purpose-driven environment that values innovation, continuous learning, work-life balance,



and employee well-being. If you're a forward-thinking technology leader who thrives on building high-performing teams, driving meaningful change, and making a lasting impact, we'd love to hear from you

Education And Experience

- Bachelor’s degree in computer science or information technology;
- A minimum of 12 years of progressive IT experience, with at least 7 years in a senior technology leadership capacity;
- Minimum 2-years' experience leading a service desk team.
- Experience working within a post-secondary or public sector environment is preferred.
- Experience managing enterprise desktop computing environments including laptops, desktops, and Virtual Desktop Infrastructure (VDI);
- Strong experience in developing, executing, and maintaining multi-year technology roadmaps aligned to institutional strategic plans;
- Practical experience in datacenter, systems, and enterprise network architecture, operations, and lifecycle management, leveraging best practices and tools, including major cloud providers (e.g., AWS, Azure, or equivalent);
- Information Technology Infrastructure Library certification is an asset;
- Or an equivalent combination of education, training and experience.

Knowledge, Skills & Abilities

- Demonstrated experience leading enterprise infrastructure modernization initiatives, including cloud adoption, cybersecurity best practices, and operational transformation.
- Proven success deploying, managing, and evolving enterprise infrastructure technologies, including networks, data centers, storage, servers, and audiovisual systems.
- Knowledge and experience in managing telecommunications technologies in an ente

📌 Director Technology Services (Surrey)
🏢 Kwantlen Polytechnic University
📍 Surrey