Service department leadership in Red Deer calls for robust technical expertise and organization. Manage daily operations while supporting customer satisfaction and profitability.

Nors seeks a Service Manager for its Red Deer, Alberta team. You will manage department operations under established policies and procedures, while ensuring environmental and safety compliance. The position works with the Branch Manager on company objectives and develops employees through recruitment and leadership development.

Key Responsibilities:

- Forecast service requirements with the Branch Manager
- Recruit and develop service department employees
- Conduct monthly meetings on objectives and policies
- Determine repair methods and efficient job flows
- Measure performance and achieve department goals

Requirements:

- Strong organizational and communication skills
- Excellent customer relations skills
- Good computer and systems knowledge
- Strong technical expertise
- Post-secondary education or equivalent work experience

Lead Nors service operations in Red Deer through technical expertise, employee development, customer relations, and performance measurement.

📌 Service Department Manager Red Deer
🏢 Nors Group
📍 Red Deer