Locations: Fort Simpson and Inuvik, Northwest Territories

About the opportunity

Are you an experienced child welfare qualified ready to lead teams, strengthen family services and make a meaningful difference in northern communities?

Goodwill Staffing & Recruitment is seeking candidates for Regional Manager, Child and Family Services opportunities with the Northwest Territories Health and Social Services Authority (NTHSSA) in:

Reporting to the Territorial Director, Child, Family and Community Wellness, you will oversee regional child protection and family services, lead a multidisciplinary team and manage program operations.

These roles emphasize culturally secure, trauma- and violence-informed services, culturally based prevention, and family- and community-driven approaches that support children’s safety and family wellbeing.

Key responsibilities

- Lead the planning, delivery, monitoring and evaluation of regional child and family services.
- Recruit, supervise, coach and support staff, ensuring appropriate workloads, professional development and consistent service delivery.
- Provide clinical supervision and guidance on complex child protection cases.
- Review court documents and participate in child protection proceedings when required.
- Manage budgets, staffing, resources and service contracts, including financial monitoring and reporting.
- Ensure compliance with legislation, professional standards, organizational policies and child protection procedures.
- Lead audits, quality improvement initiatives, staff orientation and program performance reporting.
- Build trusted relationships with Indigenous governments and organizations, community leaders, families and partner agencies.
- Promote culturally protected, anti-racist practice that recognizes the continuing impacts of colonization and residential schools.
- Participate in rotating emergency standby/on-call coverage for urgent child protection matters.

Qualifications & experience

The typical qualification pathway includes:

- A Bachelor’s degree in Social Work.
- A minimum of five years of direct experience as a child and family services social worker.
- A minimum of two years of direct experience supervising child and family services programs.

Candidates should also demonstrate:

- Strong child protection assessment, case-management and clinical decision-making skills.
- Knowledge of the NWT Child and Family Services Act, Adoptions Act and Aboriginal Custom Adoption Recognition Act.
- Knowledge of Structured Decision Making and the ability to use MatrixNT.
- Skills in budget management, labour relations, conflict resolution, change management and continuous quality improvement.
- The ability to lead teams and build respectful partnerships across culturally diverse and geographically dispersed communities.

A Master of Social Work and/or completion of a management program is an asset.

Additional requirements

- Meet GNWT professional registered social worker requirements.
- Hold, or be eligible to receive, statutory child protection and adoption appointments.
- Complete identity verification and a criminal records check.
- Provide proof of immunization consistent with current public health practices.
- Be available for urgent matters during assigned standby/on-call rotations.
- Travel regularly to regional communities, including by small aircraft and winter roads.
- Exercise sound judgment in emotionally challenging situations, including sensitive child protection cases and occasional home visits or call-out

Compensation:

$127,238–$152,003 CAD per year ($65.25–$77.95 CAD per hour).

PLEASE NOTE THIS JOB IS ONLY FOR CANDIDATES IN CANADA, CANDIDATES OUTSIDE CANADA WILL NOT BE CONSIDERED.

📌 Regional Manager, Child and Family Services (Fort Simpson)
🏢 Goodwill Staffing and Recruitment
📍 Fort Simpson