who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused workplace for our people.

about this team

The Commerce & Transactions organization is responsible for the technology platforms, services, and capabilities that power lululemon's global commerce ecosystem. Spanning checkout, payments, order management, fulfillment, post-purchase experiences, and core commerce platforms, the team delivers scalable, reliable, and secure solutions that enable seamless end-to-end guest experiences.

Working across Product, Engineering, Architecture, Digital, and Supply Chain organizations, the team drives strategic technology initiatives that support business growth, operational excellence, and innovation. Through modern platform capabilities, strong engineering practices, and cross-functional partnership, Commerce & Transactions ensures lululemon can continuously evolve its commerce capabilities while delivering exceptional guest experiences at global scale.

core responsibilities

- Lead complex, cross-functional technical programs across Commerce & Transactions platforms, establishing measurable outcomes for delivery, scalability, reliability, security, performance, operational readiness, and business value.




- Partner with Product, Engineering, Architecture, and Operations teams to define program strategy, scope, delivery plans, and execution approaches for large-scale initiatives.
- Develop and manage integrated program plans across multiple engineering teams, platforms, and services, ensuring alignment on milestones, dependencies, and business objectives.
- Drive delivery execution through effective technical governance, clear accountability, architecture and security reviews, decision and escalation frameworks, quality gates, and proactive issue resolution.
- Identify, assess, and mitigate technical risks, architectural dependencies, platform constraints, technical debt, reliability and resilience gaps, security concerns, and scalability limitations to ensure predictable program outcomes.

- Translate complex technical concepts, trade-offs, and constraints into clear business impacts, enabling informed decision-making at all levels of the organization.
- Facilitate alignment across architects, engineers, product leaders, and executive stakeholders to drive clarity, prioritization, and successful program delivery.
- Partner closely with engineering and architecture leaders to validate technical approaches, challenge assumptions, and ensure strategic enabling work is appropriately prioritized.




- Lead multi-system integration efforts by coordinating API and data-contract alignment, end-to-end testing, performance and security validation, deployment and rollback readiness, production observability, operational handoffs, and post-launch stabilization.
- Drive resolution of cross-team dependencies, competing priorities, and delivery conflicts while balancing business objectives, technical quality, and organizational constraints.
- Provide clear, concise, and technically grounded updates to senior leadership, communicating program health, delivery and reliability metrics, risks, key decisions, architectural trade-offs, and business impacts.
- Influence investment decisions related to platforms, tooling, infrastructure, and technical modernization initiatives that support long-term business growth and operational excellence.
- Champion continuous improvement in technical program management practices, governance, planning, and execution across the organization.

qualifications

- Bachelor's degree in computer science, Engineering, Business, Information Systems, or a related field, or equivalent practical experience.
- 10+ years of experience leading complex technical programs within retail, eCommerce, digital, or technology-driven organizations.
- 12+ years of experience in technical delivery, software engineering, technical program management, or related technology leadership roles.
- Proven track record delivering large-scale, cross-functional programs across Product, Engineering, Architecture, Infrastructure, Data, and Operations teams.
- Experience leading technical initiatives across commerce platforms, including Checkout, Payments, Order Management, Fulfillment, Post-Purchase Experien

📌 lululemon Senior Technical Program Manager (Vancouver)
🏢 Lululemon
📍 Vancouver