Lead complex disability claims for Wawanesa in a hybrid setting, using claims assessment and case management expertise across Canada.

As a Senior Disability Case Manager, you will manage Short-Term Disability, Long-Term Disability, and Disability Income claims. The role covers Group and Individual business, including escalations, complaints, litigation, and sensitive matters. You will partner with claimants, clients, reinsurers, medical practitioners, providers, and internal teams.

Key Responsibilities:

- Review, assess, and decide disability and other claims
- Develop claims management strategies for successful resolutions
- Investigate complex existing case files as required
- Interpret policy wordings within applicable coverage scope




- Address escalations, complaints, and litigation to resolution

Requirements:

- Three to five years in disability case management
- Post-secondary medical or related degree or diploma preferred
- Advanced Microsoft Office, Excel, and SharePoint skills
- Strong communication, negotiation, organization, and prioritization skills
- Ability to handle sensitive information confidentially

Apply disability claims expertise, sound judgment, and empathetic communication to complex case management at Wawanesa.

📌 Senior Disability Claims Manager (Edmonton)
🏢 Wawanesa Insurance
📍 Edmonton