Lead luxury retail performance at TUMI through client service, sales leadership, and relationship building in a customer-focused store environment.

As Associate Manager, you will create experiences reflecting TUMI’s brand ethos while driving sales and maintaining client relationships. You will support KPI performance, visual standards, coaching, and store operations. Success requires luxury retail understanding, robust communication, and initiative.

Key Responsibilities:

- Meet individual and store sales and KPI goals
- Build client relationships through outstanding service
- Coach associates through roleplay, feedback, and training
- Maintain visual guidelines and superior client experiences
- Manage timecards, training, policies, and assigned deadlines

Requirements:

- Strong sales and client experience, preferably in luxury retail
- Proven success meeting sales goals and achieving KPIs
- Passion for TUMI, its clients, products, and lifestyle
- Strong communication, integrity, and time management skills
- Flexible availability for nights, weekends, mornings, and holidays

Bring luxury sales, client development, coaching, and KPI leadership to the TUMI Associate Manager position.

📌 TUMI Luxury Retail Associate Manager (Edmonton)
🏢 Samsonite International
📍 Edmonton