Mental Health Therapist Tele-Triage (Calgary)

Mental Health Therapist Tele-Triage (Calgary)

24 Oct
|
Primary Care Alberta
|
Calgary

24 Oct

Primary Care Alberta

Calgary

Support Albertans through 24/7 addiction and mental health tele-triage using crisis intervention, assessment, and brief clinical interventions. Work independently by telephone from Health Link.

As a Mental Health Therapist, you will serve the Primary Care Alberta Addiction and Mental Health Helpline. You will provide supportive listening, psychoeducation, referrals, and urgent-service connections. The work includes individual, family, and group treatment modalities within cooperative multidisciplinary practice.

Key Responsibilities:

- Tele-triage addiction and mental health calls from Albertans
- Assess risk and de-escalate suicidal or violent behaviour
- Provide information, supportive listening, and brief interventions
- Refer callers and connect them with emergency services




- Participate in supervision, coaching, and quality improvement

Requirements:

- Master’s-level psychology, social work, or related degree
- Registration with ACSW, CAP, ACOT, or CRNA
- Three to five years’ frontline addiction and mental health experience
- Advanced crisis intervention and tele-triage assessment skills
- Working knowledge of Office 365, Genesys, and Connect Care

Apply your mental health assessment, crisis intervention, and tele-triage expertise supporting callers through Health Link’s provincial service.

📌 Mental Health Therapist Tele-Triage (Calgary)
🏢 Primary Care Alberta
📍 Calgary

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