Data Skill Source is hiring an Agent Development Specialist to deliver AI agent implementations for one of the fastest-growing companies in applied conversational AI, used by major brands in fintech, travel, and consumer health.

This is a hands-on individual contributor role, not a team lead or management position. You'll own implementations end to end: scoping the customer's workflows, building and configuring the agent, connecting it to their systems, testing it, and taking it live. You'll work directly with enterprise customers and alongside the client's Sales, Product, and Engineering teams. The product ships new capabilities weekly, so you'll be learning constantly.

If you like taking a messy set of customer requirements and turning it into something that works in production, we want to hear from you. It is not a fit for senior leaders looking for a management position, engineers who have never owned a customer deployment, or project managers without hands-on AI or technical depth.

+ What You'll Do

- Run AI agent implementations from kickoff to go-live for enterprise customers.
- Map customer workflows and translate them into agent logic, instructions, and escalation paths.
- Configure integrations and API actions so agents can look up and update data in the customer's systems.
- Test agent conversations before launch, then tune based on live performance.
- Keep customers informed through the build, manage timelines, and flag risks early.
- Document what works so each implementation goes faster than the last.

+ What You Bring





- 2+ years in a customer-facing technical role such as implementation, solutions engineering, technical consulting, or technical customer success.
- Hands-on experience building, configuring, or owning an LLM-based agent or chatbot in production. A customer support or CX use case is a strong plus.
- You have personally led at least one customer-facing software deployment from kickoff to go-live.
- Comfortable with SaaS platforms, integrations, APIs, and JSON; you can reason through how systems connect.
- Working knowledge of Python. You don't need to be a software engineer, but you can read, write, and debug scripts to transform data or call APIs.
- Organized and self-directed. You bring structure to undefined work without needing every step spelled out.
- Explicit, direct written and spoken English; comfortable on calls with customers.
- Low ego and easy to work with.

+ Nice to Have

- Experience with conversational AI platforms, prompt engineering, or evaluation and QA of AI outputs.
- Familiarity with enterprise systems such as Zendesk or Salesforce.
- Power user of AI tools in your own work.

+ What We Offer

- $35 to $45 CAD per hour, depending on experience.
- Long-term independent contract through Data Skill Source.
- Real enterprise AI deployments at one of the fastest-growing companies in the space.
- Company laptop provided.

Pay: $35.00-$45.00 per hour

Expected hours: 35.0 – 40.0 per week

Experience:

- Agentic AI: 2 years (required)
- Python: 1 year (required)
- Customer support: 1 year (required)

Work Location: Remote

📌 AI Agent Development Specialist (Canada)
🏢 Data Skill Source
📍 Canada