Lead LensCrafters customer experience through team coaching and KPI execution as a full time Optical Store Manager within EssilorLuxottica.

The Store Manager leads the LensCrafters organization and delivers performance indicators through Brand Story integration. This position combines operations, customer service, optical merchandise, and team management. You will partner with the Doctor of Optometry to improve customer and patient experiences while driving store KPIs.

Key Responsibilities:

- Ensure unsurpassed customer service from the LensCrafters team
- Train and coach team members using Company programs
- Analyze reporting and implement action plans for store KPIs
- Attract and hire engaged team members for store coverage
- Execute operational, inventory, visual, and safety standards

Requirements:

- High school graduation or equivalent
- Four or more years of management or supervisory experience
- Knowledge of operations, processes, and business implications
- Strong influencing, negotiating, communication, and listening skills
- Team building, sales, math, computer, and cash register skills

Apply optical leadership, team coaching, KPI analysis, and customer service expertise as a LensCrafters Store Manager.

📌 LensCrafters Optical Store Manager (Guelph)
🏢 LensCrafters
📍 Guelph