Lead TUMI’s Yorkdale retail experience through client service, sales performance, and relationship building. Use luxury, travel, fashion, and lifestyle knowledge daily.
As Associate Manager, you will support a retail team while reflecting TUMI’s brand ethos. The work combines sales goals, KPI performance, coaching, and client development. You will also help maintain store standards and provide world-class service.
Key Responsibilities:
- Meet individual and store sales goals and KPI metrics
- Coach associates through roleplay, feedback, and training support
- Build client relationships through client books and thank you cards
- Ensure visual guidelines and company directives are followed
- Manage personal timecards for payroll accuracy
Requirements:
- Strong sales and client experience, preferably in luxury retail
- Proven success meeting sales goals and achieving KPIs
- Passion for TUMI, its clients, lifestyle, and products
- Versatile availability for nights, weekends, mornings, and holidays
- Ability to lift and push boxes weighing 30 pounds
Bring TUMI brand passion, sales leadership, coaching ability, and client service expertise to Yorkdale’s retail team.
📌 TUMI Yorkdale Associate Store Manager (Toronto)
🏢 TUMI
📍 Toronto