Write user-focused SaaS documentation as a Content Specialist in Euna Solutions’ hybrid Oakville office, translating complex workflows clearly for customers.
As part of the Learning & Adoption team, you will create and maintain help center articles for Euna software. This 12-month contract requires technical writing, collaboration with subject matter experts, and independent documentation management. You will clarify processes, identify information gaps, and align content with product functionality and releases.
Key Responsibilities:
- Write transparent help articles for complex SaaS workflows
- Update documentation ahead of upcoming product launches
- Gather information from subject matter experts
- Review articles for accuracy and consistency
- Apply writing, content, and accessibility standards
Requirements:
- Two to four years of technical writing experience
- Ability to create concise, user-friendly documentation
- Ability to identify missing information through targeted questions
- Organization managing multiple documentation tasks and deadlines
- Ability to learn complex software workflows
Bring technical writing, SaaS documentation, and subject matter collaboration skills to Euna Solutions’ customer-focused Learning & Adoption team.