Support SFU’s campus network operations from the Burnaby Data Centre using networking expertise, troubleshooting skills, and operational precision. Participate in 24/7 coverage across wide-ranging shifts.

As a Network Operator with Simon Fraser University, you will support data communication, voice, and security systems. The role serves three campuses, Data Centres, remote departmental environments, workstations, servers, and a broad university community. Apply network monitoring, Wi-Fi knowledge, structured cabling, and analytical problem-solving in daily operations.

Key Responsibilities:

- Receive, prioritize, respond to, and document network trouble tickets
- Monitor Data Centre security, infrastructure, and operations
- Troubleshoot first-level network problems and conduct network tests




- Configure switch ports and modify network configurations
- Maintain Data Centre safety, security, organization, and cleanliness

Requirements:

- Two years post-secondary Computing Science or Computing Technology education
- CCNA, ITIL Foundation, and NORDX IBDN-700 certification, or equivalent
- Three years directly related large Data Centre or network experience
- Excellent network operating systems and IP topology knowledge
- Ability to perform physical work and use hand tools

Bring network troubleshooting, monitoring, and customer service skills to SFU’s dependable Network Operations Centre team.

📌 Network Operations Centre Operator (Burnaby)
🏢 SFU group
📍 Burnaby