Instructional Designer / eLearning Developer

Based out of Toronto. Full-time, 1-Year Contract.

Opportunity Overview

The Responsible Gambling Council (RGC) is an independent, non-profit organization dedicated to problem gambling prevention. For more than 40 years, we have worked to reduce gambling risk by creating and delivering innovative awareness and information programs in Ontario and around the world. We work with priority populations, including youth, young adults, ethnocultural populations, and the public, to educate people on the risks of gambling, how to mitigate those risks, and how to access support. We work with industry, regulators and government to promote the adoption of improved play safeguards through best practices research, knowledge mobilization, standards development, and the RG Check accreditation program.

RGC manages and operates OLG’s PlaySmart Centres located at casinos and Charitable Bingo and Gaming centres across Ontario. In the Centres, players can take a break from gambling and learn more about how the games work through interactive game kiosks, videos and literature. Players and those affected by gambling can chat with professionally trained PlaySmart Centre staff, learn answers to gambling questions and get connected with counselling and support professionals if they are experiencing problems with gambling.

RGC is seeking an Instructional Designer / eLearning Developer to join the PSC Learning & Development team on a contract basis. This role is a critical addition to a growing function that supports PlaySmart Advisor training, onboarding, professional development, and skill-based learning across a province-wide program.





The successful candidate will bring deep expertise in adult learning principles, eLearning authoring, and blended learning design, and will hit the ground running. This is a high-impact role for someone who thrives in a mission-driven environment and takes pride in producing polished, learner-centered content.

This is a hybrid full-time contract position based out of RGC’s Toronto office. The successful candidate will work closely with the Manager, Learning & Development and collaborate regularly with internal SMEs, program staff, and occasionally external vendors. Comfort with iterative feedback cycles and managing multiple deliverables simultaneously is essential.

RGC is a mission-driven organization, and we welcome candidates who bring genuine interest in responsible gambling education, harm reduction, and public health contexts.

Why RGC?

Join the Responsible Gambling Council and be part of a team that’s making a real difference in communities across Canada and around the world. For over 40 years, we’ve been at the forefront of gambling harm prevention, combining evidence-based research with innovative programs that protect players and strengthen communities.

We’re proud to offer:

- Purpose-driven work that creates positive change for individuals and communities
- Professional development opportunities to build your skills and advance your career




- Cooperative culture where diverse perspectives are welcomed and celebrated
- Commitment to equity, diversity, inclusion, accessibility, and anti-racism in everything we do

KEY RESPONSIBILITIES

eLearning Development

- Design and develop eLearning modules using Articulate Rise 360 and/or Storyline 360
- Develop detailed storyboards that map content structure, narration, interactions, and visual direction prior to build
- Build scenario-based and branching learning experiences, including AI coaching scenario integration and whiteboard animations
- Create assessments, knowledge checks, and post-learning evaluations aligned to learning objectives
- Develop SCORM/xAPI-compliant course packages for deployment in RGC Pro (in-house LMS)
- Produce accessible content meeting AODA/WCAG 2.1 standards
- Edit and produce video-based learning content including screen recordings, talking-head clips, and narrated presentations
- Conduct quality assurance reviews prior to LMS publication

Blended & Facilitated Learning Design

- Design facilitated learning experiences including workshops, webinars, and blended learning programs
- Develop facilitator guides, participant workbooks, job aids, reference cards, and performance support tools
- Create slide decks and visual learning materials aligned to RGC brand standards
- Apply adult learning principles and instructional design models (ADDIE, SAM, backward design)
- Support the redesign and LMS migration of existing onboarding content
- Collaborate with subject matter experts (SMEs) to gather, refine, and structure content

Project Management

- Manage multiple concurrent d

📌 Instructional Designer (Toronto)
🏢 Responsible Gambling Council
📍 Toronto