Lead daily retail operations, customer satisfaction, and profitability while managing inventory, staff, product presentation, and promotional activities. Some travel may be required.

As Retail Store Manager, you will oversee assigned locations according to goals and business objectives. The position requires customer service, inventory management, Microsoft Office proficiency, and strong communication. You will reinforce company standards through compliance, education, coaching, and example.

Key Responsibilities:

- Manage daily operations and profitability for assigned locations
- Supervise staff and coordinate productive operations throughout operating hours
- Maintain inventory, deliveries, invoices, pricing, and merchandise presentation




- Address customer complaints and authorize refunds professionally
- Prepare reports, reconcile revenue, and complete daily deposits

Requirements:

- Minimum three years of retail industry experience
- Minimum one year supervising in a retail workplace
- Excellent customer service, communication, and time management skills
- Provincial Cannabis Certification and clear criminal record
- Ability to lift 25 pounds and conduct presentations

Apply retail leadership, inventory expertise, and customer service skills while reinforcing standards and delivering profitable store operations daily.

📌 Retail Store Operations Manager (Brantford)
🏢 Fire & Flower
📍 Brantford