Use French and English communication skills as a Bilingual Parts Support Analyst in Calgary, supporting PBS clients through multiple channels.

PBS Systems seeks an organized analyst for its Client Services team. You will provide bilingual knowledge to clients contacting the call center about issues or services. The work includes immediate solutions, escalation when necessary, and professional support across phone, email, and live chat.

Key Responsibilities:

- Handle incoming client issues, concerns, and requests professionally
- Log customer interactions within the ticketing system
- Escalate matters to other departments when required
- Collaborate across groups to streamline service delivery
- Keep current with software enhancements and recent releases

Requirements:

- High school diploma
- Valid driver's license
- Clear professional communication in French and English
- Excellent Microsoft Windows, Outlook, Excel, Word, and Teams skills
- Strong decision-making, analytical, organization, and time-management abilities

Bring bilingual communication, customer support, ticketing, and analytical skills to PBS Systems' Calgary Client Services team.

📌 Bilingual Parts Support Analyst (Calgary)
🏢 Canadian Inclusion
📍 Calgary