24 Oct
|
MX Career Site
|
Toronto
24 Oct
MX Career Site
Toronto
Contract /Temporary Assignment up to 18 months
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building recent and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
The Community Engagement Team at Peel Region is seeking a Senior Advisor, Strategic Engagement for 18 months contract role who will support the development and implementation of outreach strategies to promote the benefits of the LRT and GO Expansion projects within the 905 West regions, involve community members in the project, and create excitement about how this new transit will change the city for the better.
What will I be doing?
- Supports the development of strategies to promote understanding, acceptance, and support for projects within the 905 West Region and to build relationships with a variety of external stakeholders including, local businesses, non-profits, advocacy groups, nearby schools and the public.
- Proposes and manages a range of projects, such as a community tours program, job fairs, and consultations, in an environment of matrixed reporting relationships, rapid change and growth.
- Champions social responsibility initiatives, such as tree planting, park clean-ups, and outreach at cultural festivals, by proposing activities and opportunities for on-going community engagement.
- Identifies local issues to address strategy inefficiencies and provides leadership team with advice and strategic options to proactively manage risks and their possible impact on the LRT and GO Expansion projects within the 905 West regions.
- Leads the development and deployment of relevant content for Neighbourhood Notices, Acquisitions, Major Track Closures and any other community engagement channels that may require support.
- Identifies and collaborates with teams on process improvements to create consistency and efficiency for the team. These could include developing information management systems, budgets/forecasts, standard operating procedures, frontline office customer service protocols, call centre upgrades, and project management capacity building.
- Provides strategic support to the 905 West community engagement advisors by streamlining processes, finding efficiencies in workflows, drafting plans for program-wide initiatives and creating opportunities for collaboration and problem-solving with internal stakeholders.
- Develops data in dashboards and synthesizes meaningful information for reporting, analysis, and presentation purposes for use by senior management, internal business units and stakeholders.
- Interacts and/or works with cross functional teams, key stakeholders to coordinate information requests, develop progress updates,
manage distribution of information while utilizing influencing skills to achieve desired outcomes.
- Supports the coordination and development of presentations to support internal and external conversations/connections.
- Responds to enquiries, provides advice, and makes decisions in accordance with established legislation, policies and procedures.
- Develops and maintains a strong network and collaboration with internal and external partners to coordinate projects, set priorities and deadlines and share best practices.
What Skills and Qualifications Do I Need?
- Completion of a degree in Communications, Public Administration or a related discipline – or a combination of education, training and experience deemed equivalent
- Demonstrated experience/training ideally in the public sector, developing communications materials; managing special projects, complex and sensitive issues/tasks, and timely flow of information
- Ability to build and maintain strategic relationships with internal and external stakeholders, including experience working with stakeholders with competing interests.
- This role requires to travel to Satellite offices in Mississauga, Hamilton, and Kitchener-Waterloo.
- Knowledge of the theory, principles, and practices of communications and public relations.
- Project management skills to plan, organize, and coordinate internal and external resources engaged in communications project activities to meet timelines, budget limitations, and adhere to quality control standards and best practices.
- Proficiency in computer applications, including MS Office (e.g. Outlook, Word, Excel, PowerPoint).
- Strong influencing/negotiating as well as political acume
📌 Senior Advisor, Community Engagement (Toronto)
🏢 MX Career Site
📍 Toronto