Job Description

Reporting to the National Sales Manager, the Associate Territory Manager, Medication Delivery Solutions (MDS)- Manitoba, Saskatchewan and Thunder Bay region is a hybrid sales and territory support role responsible for driving growth and customer engagement across Manitoba, Saskatchewan and Thunder Bay region, while supporting other Canadian provinces as required. Working closely with Territory Managers, Clinical Specialists, Marketing, and Operations, the Associate Territory Manager helps execute territory business plans, deliver exceptional customer experiences, and achieve commercial objectives.

In addition to providing territory sales support and serving as a primary point of contact for day-to-day customer inquiries, this role carries direct selling responsibility for three MDS product portfolios: Hypodermics, Gravity Syringe Disposables, and Port Access Needles. The successful candidate will build and maintain strong relationships with key decision-makers and influencers, identify growth opportunities, drive portfolio sales performance, and support business retention across the assigned territory. Must be located within Manitoba.

Job Responsibilities

- Support customers with (but not limited to) inventory updates, backorder management, allocations, drop shipments, substitutions, product cross-referencing and rush shipments
- Establish, develop and maintain strong relationships with key contacts within hospitals and local distributors within the territory
- On-site conversion support when required
- Sample order coordination
- Processing of customer quotes
- Support for regional conference planning, as required
- Processing and dissemination of Notices of Conversion for supported territory
- Management of BIC (BD In Service Consultant)



travel and lodging including processing of payments
- Perform post conversion audits in assigned territory
- Overall customer front line support for assigned territory
- Participation in RFP execution of the pre-during and post phases
- Ensure retention and drive growth across 3 assigned product portfolios (Hypo, GSD and Port Access) within the territory by executing on the strategy and establishing strong customer relationships with key stakeholders including clinical and procurement.
- With a thorough understanding of the customer and the portfolios, represent value propositions to customer base within the territory
- Uncover and share competitive intel and market insights
- Adhere to all company policy and procedures.
- All other duties as required.

Education and Experience

2 years experience in a customer service, sales support, customer facing role. Healthcare industry experience strongly preferred. University or college degree. Must possess and maintain a valid driver's license and a past clean driving record for a minimum of 3 years, as well as meet BD's auto safety standards.

Knowledge and Skills

Ability to travel 20% of the time, including overnight travel. Self-motivated, takes on additional responsibilities, and manages priorities with minimal supervision. Strong knowledge of Microsoft Office software including Excel, Word, PowerPoint,



Outlook Ability to prioritize and multi-task to get things done quickly Strong organizational and interpersonal skills with a creative mindset. Excellent verbal and written communication and presentation skills required in a variety of presentation settings: one-on-one, small and large groups, with peers, and with senior leadership. Ability to identify issues and develop effective solutions. Efficiently manages time and prioritizes tasks. Analyzes data to make informed decisions and strategies. Flexibility to adapt to changing market conditions and client needs. Takes initiative, perseveres even in the face of obstacles and demonstrated passion for what they do. Proven problem-solving skills. Uses logic and methods to solve difficult problems with effective solutions. Maintains working knowledge of BD MDS products, competitive devices and application of products Effectively builds solid relationships with internal an external customers to develop loyalty, drive growth and demonstrate sales effectiveness Must be able to travel to the US for training and meetings

Preferred qualifications

Proficiency with SAP and/or JDE is an asset. Adept with CRMs, specifically Salesforce.com, preferred.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Joi

📌 Associate Territory Manager MDS (Mississauga)
🏢 Becton Dickinson
📍 Mississauga