Apply systems analysis and automation expertise as a Senior Business Systems Analyst with Equitable’s hybrid Enterprise Content Management team in Waterloo, Ontario.

This permanent full time role supports capture, imaging, case management, and business process automation solutions. You will analyze workflow requests, define specifications, improve processes, and support business-critical enterprise workflows. The position suits an analytical specialist with insurance or financial services experience and strong collaboration skills.

Key Responsibilities:

- Analyze and document medium to large workflow automation requests
- Define solution specifications with business and technical partners
- Triage enhancement requests and determine business-value priorities
- Support quality assurance strategies, testing,



and defect management
- Ensure projects meet organizational standards and audit controls

Requirements:

- Five to eight years of Business Systems Analyst experience
- At least two years in insurance or financial services
- Degree in Computer Science, Software Engineering, or related discipline
- Experience writing requirements, use cases, and process flows
- Working knowledge of SQL, DB2, C#, .Net, or APIs

Bring business and technical analysis, workflow automation, and quality assurance expertise to Equitable’s Enterprise Content Management team.

📌 Senior Business Systems Analyst ECM (London)
🏢 Equitable
📍 London