Director, Strategy, Process Improvement and Project Management Office

Job Category: Leadership and Management

Requisition Number: BNU00003849

- Posted : October 22, 2026
- Full-Time

Locations

Showing 1 location

Description

POSITION TYPE : Permanent Full-time, Day, 75 hours / pay period, 1.0 FTE
SALARY SCALE : $148,438 to $179,923 annually
CLOSING DATE : 2026 - 10 - 29*

At Bruyère Health, we're much more than a health organization; we're a true community built on respect, compassion, accountability, collaboration, and learning. If you're passionate about making a difference and are ready to be part of something bigger than yourself, join us. Come and work at Bruyère Health, where compassion and innovation meet to make each life better.

What is in it for me?

- Competitive benefits program
- Defined benefit pension plan (when applicable)
- Wellness program and on-site gyms
- Mental health support through our Employee and Family Assistance Program
- Career development and learning opportunities

Summary of the role

Reporting to the Vice-President, Strategy, Quality & Performance, this role is responsible for providing organizational leadership for enterprise-wide process improvement, operational excellence, and continuous improvement initiatives across Bruyère Health.

The incumbent will lead the development and implementation of a comprehensive continuous improvement program, driving large-scale process transformation initiatives that improve quality, efficiency, patient and staff experience, and organizational performance. Applying Lean Six Sigma methodologies, the role will identify opportunities to optimize processes, eliminate waste, improve outcomes,



and build organizational capacity for sustained improvement.

The role serves as Bruyère Health's internal subject matter expert in Lean transformation, process redesign, performance improvement, and change implementation. Working in partnership with senior leaders, physicians, managers, frontline teams, and key stakeholders, the incumbent will lead complex cross-functional initiatives, establish improvement methodologies and governance structures, and support the achievement of organizational priorities through measurable and sustainable process improvements.

In addition, the role provides leadership to a networked Project Management function Office (PMO) and supports strategic planning and performance management activities to ensure improvement initiatives are aligned with organizational priorities, follow best practices and deliver measurable results.

The main responsibilitiesinclude:

Enterprise Process Improvement and Operational Excellence

- Identify, prioritize, and oversee large-scale organizational process improvement initiatives across clinical, operational, and corporate areas.
- Lead Lean transformation initiatives using Lean Six Sigma methodologies, tools, and best practices.
- Facilitate and coach leaders and teams through process redesign, value stream mapping, root cause analysis,



and continuous improvement activities.
- Develop and sustain a culture of continuous improvement, innovation, accountability, and operational excellence throughout the organization.
- Establish and monitor performance indicators and benefits realization measures to demonstrate the impact of improvement initiatives.
- Provide expert advice and consultation regarding process improvement methodologies, change management approaches, and organizational transformation strategies.

Performance Management and Strategic Alignment

- Support the development and evolution of corporate performance management frameworks, including key performance indicators, outcome measures, reporting structures, and accountability mechanisms.
- Lead the development of executive-level reporting and performance insights to support organizational decision-making and continuous improvement.
- Ensure process improvement initiatives are aligned with organizational strategic priorities and operational objectives.

PMO Leadership and Governance

- Provide leadership and oversight to the networked Project Management Office (PMO).
- Establish governance frameworks, project management standards, and reporting structures that support the successful delivery of improvement and transformation initiatives.
- Ensure complex organizational projects are delivered effectively, on schedule, within budget, and aligned with organizational objectives.

Qualifications

Required:

- Undergraduate Degree in Industrial Engineering, Business Administration, Operations Management
- Minimum of seven (7) years of pro

📌 Director, Strategy, Process Improvement and Project Management Office (Ottawa)
🏢 Bruyère Health
📍 Ottawa