Overview

We are seeking an experienced Lead Barista to help oversee daily café operations and deliver a welcoming, productive customer experience. The Lead Barista prepares and serves beverages and food, supports the team during busy shifts, and helps maintain consistent service and food safety standards.

Duties

- Prepare and serve coffee, tea, and other menu items to established quality standards.
- Provide friendly, attentive customer service and resolve routine customer concerns professionally.
- Operate the POS system, including Micros POS where applicable, and process transactions accurately.
- Handle cash and complete cashiering tasks, including making change and following cash-handling procedures.
- Assist with food preparation and serving while following food-handling and food-safety practices.
- Help coordinate shift workflow, prioritize tasks, and support team members during service.
- Keep workstations, equipment, and customer areas clean, organized, and ready for service.




- Monitor supplies and communicate restocking needs to the appropriate team member.
- Follow café procedures for opening, closing, sanitation, and safe food storage.

Requirements

- Previous barista experience; lead or shift-support experience is required
- Customer service experience, preferably in the food industry or a food-service setting.
- Familiarity with POS systems; Micros POS experience is an advantage.
- Ability to perform cashiering and handle cash accurately.
- Knowledge of food preparation, food handling, and food safety practices.
- Basic math and math skills for processing transactions and following recipes.
- Strong time-management, organization, and communication skills.
- Ability to work collaboratively, stay composed during busy periods, and maintain attention to detail.

Pay: $25.00 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Lead Barista (Toronto)
🏢 Francie
📍 Toronto