Join us as we change healthcare for the better.

OceanMD, a WELLSTAR Company, is the leading provider of EMR‑integrated Patient Engagement and eReferral tools in Canada, playing a critical role in millions of patient visits and thousands of referrals every week. Our digital healthcare solutions empower patients and physicians to overcome the barriers preventing the timely delivery of healthcare services. By replacing paper forms with digital tools, we give patients and providers secure ways to connect, share health information, and update patient records. Our tools:

- Empower patients to share health information with their physician before, during, and after visits, helping to ensure health records are up to‑date and accurate while improving patient care.
- Meet the growing demand for digital solutions with online booking and secure messaging that improves the patient’s experience, reduces the need for unnecessary phone calls, and makes clinics more efficient.
- Improve access to care by replacing faxes, displaying wait times, and reducing the time to process and access specialist referrals.

Who we need

Reporting to the Senior Director of Business Operations, we are hiring a Product Launch Specialist to coordinate early access programs and support the successful launch of new features and solutions across OceanMD and Ocean Labs. As our new Product Launch Specialist, you will develop and manage project plans, timelines, and deliverables, bringing together Product, Ocean Labs, Marketing, Business Development, and client‑facing teams to ensure initiatives move forward smoothly. You will work directly with clients and early access participants to coordinate onboarding, gather feedback, and share insights that inform product improvements and broader launches.



You will help establish consistent, repeatable processes that strengthen collaboration, keep projects on track, and support the successful introduction and adoption of new capabilities.

This is a full‑time, hybrid role requiring two to three days per week in our Toronto office.

Who you are

You are a highly organized, collaborative professional who enjoys bringing structure to complex projects and keeping people, priorities, and timelines aligned. You have experience coordinating projects, product launches, or client‑facing initiatives within a SaaS environment, and you understand how to move initiatives forward when multiple teams and stakeholders are involved. You are comfortable working with technical and non‑technical teams, managing competing priorities, and adapting plans as requirements evolve.

You combine strong project management skills with clear communication, curiosity, and a customer‑focused approach. You enjoy engaging directly with clients, asking thoughtful questions, gathering feedback, and translating insights into practical next steps. You take ownership, follow through on commitments, and are interested in how emerging technologies, including AI, are changing the way software is developed and delivered. You are flexible in accommodating occasional client meetings outside regular business hours to support healthcare providers.

What's in it for you

Meaningful impact.



You will play a direct role in bringing new digital healthcare solutions to market, helping physicians and healthcare providers adopt tools that simplify their workflows and improve patient care. Working closely with clients during early access programs, you will see firsthand how your efforts and the feedback you gather influence product improvements and the successful introduction of new capabilities.

Ownership and influence. You will have the opportunity to take ownership of early access programs from planning through execution, bringing structure and consistency to how new features are introduced and tested. You will work across Product, Ocean Labs, Marketing, Business Development, and client‑facing teams, building relationships and helping shape repeatable processes that improve collaboration, project delivery, and launch readiness.

Professional growth. You will gain broad exposure to the product development lifecycle, working at the intersection of technology, project management, and customer engagement. You will deepen your experience coordinating cross‑functional initiatives, working directly with healthcare professionals, and supporting the introduction of emerging technologies, including AI, while contributing to the evolution of digital healthcare.

How you will make an impact

- Plan and coordinate early access programs. You will develop and manage project plans, timelines, milestones, and deliverables for recent features and solutions across Ocean and Ocean Labs. You will coordinate activities across teams, track progress, identify potential roadblocks, and keep initiatives moving forward from initial planning through launch.
- Bring te

📌 Product Launch Specialist (Toronto)
🏢 OceanMD
📍 Toronto