Apply By:Thursday, November 5, 2026 11:59 pm EST

Water is our business and our passion. It can be yours too. The water professionals at OCWA know the value of water better than anyone. Our work benefits communities across Ontario every day.

Our job (and possibly yours) is also to return treated and safe water back to our lakes and rivers. At OCWA, we have a deep respect for the environment and our responsibility for the health of the communities we serve drives us.

A job at OCWA is an opportunity to make a positive impact on millions—a big responsibility. Are you ready? We think you are. So come on in. The water is perfect.

About the job

- Reporting to the Vice President of Operations
- You will provide strategic leadership for a geographically diverse portfolio of municipal and industrial water and wastewater contracts, with accountability for operational performance, client satisfaction, employee engagement, regulatory compliance and financial outcomes.
- Develop and oversee business unit strategic and financial plans, including multi-year strategic plans, budgets and resource plans.
- Be accountable for the business unit's health and safety performance and regulatory compliance.
- Provide leadership during operational emergencies, environmental incidents, security events, and municipal response situations.
- Take accountability for financial performance and ensure client retention, growth and profitability.
- Oversee client relationship management within the business unit, including providing support and attendance at client and Board meetings.
- Participate in and provide expert advice on client-initiated programs ranging from technical, asset management, security,



long and short-term planning and innovation and research.
- Be accountable for the delivery of contractual obligations and regulatory requirements.
- Lead the team to identify business opportunities and deliver comprehensive water operations, management and advisory services to clients.
- Manage human resources through effective leadership of the team along with promoting diversity and inclusion and team engagement.
- Lead the development and management of key projects in areas such as major capital works and implementation of current technologies to increase capacity, conserve energy and find operational efficiencies.
- Integrate and implement OCWA's strategies, policies, programs, guidelines and procedures across the business unit.
- Participate as a member of OCWA's Senior Leadership Team and actively contribute to the development and evaluation of client service objectives, business plans, performance measures, and issues management strategies.

Communication and relationship management skills

- Exceptional client focused communicator with ability to deliver concise and accurate reports and recommendations.
- Strong understanding of and commitment to providing competitive, commercialized services in a client-driven business.
- Experience proactively responding to client business goals,



as well as economic/market environmental changes that impact long-term business plans.
- Superior interpersonal skills, excellent written and verbal communications, assertiveness, negotiation and consensus-building skills and diplomacy.
- Excellent organizational skills with demonstrated ability to prioritize, delegate and meet strict deadlines.

Leadership skills

- Experience leading diverse multidisciplinary teams in a complex operational environment while overseeing the management and administration of the provision of competitive and safe water treatment facilities.
- Knowledge of human resources management practices, policies and guidelines.
- Demonstrated analytical, consultation, negotiation and problem-solving skills.
- Demonstrated emergency management knowledge, experience and leadership skills.
- Demonstrated experience leading regional financial accountability, planning, budgeting and forecasting activities, while working collaboratively with OCWA Corporate Finance to achieve operational and business objectives.

Technical skills and knowledge

- Knowledge of the theories, practices and technical details of processes/techniques in the continuous operation of multi-site, technically complex wastewater services on a 24x7 basis.
- Knowledge and understanding of SCADA systems and alarm monitoring, Computerized Maintenance/Asset Management Systems (Maximo) and applicable financial programs for budgeting and presentations.
- Good working knowledge of federal, provincial environmental and health and safety legislation, regulations, codes, standards and amendments to comply with mandatory requirements for environmental and human health, safety an

📌 Regional HUB Manager (Shelburne)
🏢 Environment, Conservation and Parks | Environnement, Protection de la nature et Parcs
📍 Shelburne