Support accident customers onsite in Richmond Hill as an Auto Claims Advisor, using empathy, active listening, and clear communication. Manage claims accurately from start to resolution.

TD Insurance, part of TD Bank Group, seeks an Auto Claims Advisor for its Auto Centre at 10427 Yonge Street. You will guide customers through claims with professionalism and expertise, helping coordinate towing, appraisals, repairs, and rentals. The position involves high-volume claim management, coverage explanations, documentation, and collaboration with vendors and internal stakeholders.

Key Responsibilities:

- Deliver empathetic, customer-first service after accidents
- Manage claims from intake through timely resolution
- Coordinate towing, appraisals, repairs,



and rentals
- Review estimates and maintain accurate documentation
- Collaborate with repair shops and rental providers

Requirements:

- Two or more years of auto claims adjusting preferred
- Ability to manage 100 or more claims accurately
- Robust customer service and communication skills
- Ability to analyze, investigate, and negotiate outcomes
- CIP progress or completion is an asset

Bring claims expertise, customer communication, and careful analysis to TD Insurance’s Richmond Hill Auto Centre.

📌 Auto Claims Advisor Richmond Hill
🏢 TD Bank Group
📍 Richmond Hill