We are seeking a highly organized, detail-oriented, and bilingual Sales Support Coordinator to join a dynamic wholesale team within the fashion and lifestyle industry in Montreal!

This individual will play an important role in supporting the sales representatives, coordinating wholesale orders, communicating with customers, and ensuring the smooth day-to-day operations of the sales department.

The ideal candidate is proactive, computer-savvy, and customer-focused, with excellent communication skills and the ability to manage multiple priorities in a rapid-paced environment.

Key Responsibilities

- Provide administrative and operational support to the wholesale sales team and sales representatives.
- Enter, process, track, and manage customer orders accurately within the company's system.
- Monitor order status, follow up on delayed or upcoming shipments, and proactively communicate updates to customers.
- Respond to customer inquiries regarding orders, deliveries, product availability, and shipping timelines in a professional and timely manner.
- Maintain accurate customer records, order details, and sales documentation.
- Assist with preparing sales reports, sell-through reports, and other sales performance analyses to support business decisions.
- Conduct research and gather sales data, market information,



and product-related insights as required.
- Coordinate the preparation, organization, and distribution of product samples for sales representatives, customers, and showroom presentations.
- Support seasonal sales activities, including product launches, showroom appointments, and wholesale market preparations.
- Collaborate with internal departments, including customer service, logistics, and inventory, to resolve order-related issues and ensure timely deliveries.

Qualifications and Skills

- Bilingual in French and English, with excellent written and verbal communication skills.
- Previous experience in sales support, sales coordination, order entry, customer service, or wholesale administration.
- Strong computer skills and proficiency with Microsoft Office, particularly Excel.
- Experience working with ERP systems, order management platforms, or CRM software is an asset.
- Excellent organizational skills and strong attention to detail.
- Ability to manage multiple tasks, prioritize deadlines, and work efficiently in a fast-paced environment.
- Strong customer service and problem-solving abilities.
- A proactive, resourceful, and team-oriented attitude.

Benefits:

- Casual dress

Work Location: In person

📌 Sales Support Coordinator- Fashion Wholesale (Montreal)
🏢 Recrutement Prestige
📍 Montreal