Overview

We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. This role is vital in ensuring smooth daily operations within the medical or dental office setting. The ideal candidate will have experience with electronic medical records, office administration, and excellent communication skills. Prior experience with dental or medical front desk responsibilities, including handling multi-line phone systems and managing patient records, is highly valued. The position offers an opportunity to work in a professional environment committed to providing exceptional patient care and administrative support.

Duties

- Greet patients and visitors in a courteous and skilled manner at the front desk
- Schedule appointments and manage patient flow efficiently using electronic medical records systems such as Ava
- Verify patient information, insurance details, and update records accurately
- Answer multi-line phone systems, handle inquiries, and direct calls appropriately
- Assist with check-in and check-out procedures, including collecting payments and updating patient information
- Maintain organized medical or dental records in compliance with privacy regulations
- Prepare exam rooms, sterilize equipment,



and assist healthcare providers as needed
- Manage correspondence, faxing, scanning, and filing documents electronically and physically
- Support administrative tasks such as billing, coding, and insurance claim processing when necessary

Skills

- Proficiency with Electronic Medical Records (EMR) systems such as Epic or Dentrix
- Strong knowledge of Medical Terminology and familiarity with dental terminology if applicable
- Previous experience as a Dental Receptionist or in a Medical Office setting is preferred
- Excellent organizational skills with attention to detail in record keeping and scheduling
- Ability to operate multi-line phone systems efficiently and professionally
- Strong communication skills for interacting with patients, staff, and healthcare providers
- Experience with office management software and basic administrative tasks
- Ability to work in a fast-paced environment while maintaining professionalism and accuracy

This position offers an engaging opportunity for individuals passionate about healthcare administration to contribute to a supportive team dedicated to patient care excellence.

Pay: $17.05-$25.97 per hour

Work Location: In person

📌 Medical Office Assistant (Calgary)
🏢 Pine Creek Medical Clinic
📍 Calgary