Essential Criteria & Benefits

- Permanent Full-Time Position on the Road
- Must be Located in Calgary, Alberta or Surrounding Areas
- Work Schedule of 4 Days/Week, Tuesday to Friday, for a Total of 40 Hours/Week
- Competitive Annual Base Salary + Bonus Structure
- Company Van Provided
- Corporate Clothing Provided
- Group Insurance & VRSP
- Company Events & Activities
- Work-Life Balance
- Excellent Company Culture
- Approximately 7 to 8 Overnight Trips per Year Across Southeast British Columbia, Southern Alberta, Saskatchewan, and Manitoba
- Most Overnight Trips are up to 4 Days in Duration

Who are we?

Dispomed is a Quebec-based company founded in 1982, headquartered in Joliette (QC), that manufactures and sells high-quality veterinary equipment worldwide. Dispomed is a dynamic, family-owned business experiencing rapid growth, offering numerous career opportunities. As a recipient of numerous awards, Dispomed is the Canadian leader in sales and service of veterinary equipment, represented in 35 countries. The foundation of our team lies in our core values, which we see reflected in each of our members: excellence, commitment, passion, and humanity. For over 40 years, we have been committed to providing an excellent experience for all Dispomed stakeholders.

To learn more about Dispomed, visit our website: www.dispomed.com

Service Technician - Calgary at Dispomed

At Dispomed, our Service Technicians are trusted partners who help veterinary clinics rely on protected, dependable equipment every day. We are looking for a resourceful and committed individual who takes ownership of their work, finds practical solutions, and communicates with professionalism and respect. Someone who enjoys learning, sharing knowledge, and continuously developing their technical expertise.

What to expect in this role

Reporting to the Service Department, you will work directly with veterinary clinics throughout your territory.



You will independently organize your service calls while collaborating closely with our service and technical support teams.

- A field-based role where each day brings new technical challenges.
- A high level of autonomy in planning and managing your service activities.
- Comprehensive technical training on our equipment to help you develop expertise in the veterinary industry.
- Close collaboration with our Service and Technical Support teams.
- An environment that values quality workmanship, teamwork, and professional growth.

Key Responsibilities

- Install, maintain, and repair a wide range of veterinary equipment, including anesthesia machines, dental equipment, autoclaves, and other clinic equipment.
- Diagnose and troubleshoot mechanical, electrical, electronic, and pneumatic issues.
- Perform preventive maintenance according to manufacturer recommendations.
- Commission equipment and train users on proper operation and maintenance procedures.
- Identify required replacement parts and perform repairs either on-site or at the workshop, depending on the nature of the issue.
- Document service activities, complete service reports, and maintain accurate records.
- Provide technical guidance to customers and build long-term, trusted relationships.
- Perform all work in accordance with safety requirements and manufacturer guidelines.

Your Territory

- Your primary territory will cover Calgary and the surrounding areas of Southern Alberta.
- Occasional travel throughout Southeast British Columbia, Saskatchewan, and Manitoba may be required.
- Approximately 7 to 8 overnight trips per year are expected,



with most trips lasting up to 4 days.

What you need to succeed :

1. Required Qualifications

- Diploma in Electromechanics, Industrial Maintenance, or a related field.
- Minimum of 5 years of experience in a similar role, preferably within the medical, dental, or veterinary equipment industry.
- Knowledge of electrical, electronic, mechanical, pneumatic, and computer systems.
- Valid driver's license and residency within the Calgary region.
- Strong English communication skills, both verbal and written.

2. Know-How

- Ability to read and interpret technical drawings, schematics, and operating manuals.
- Strong troubleshooting, organizational, and customer service skills.

3. Soft Skills

- Takes ownership of responsibilities and follows through on commitments.
- Works independently with strong attention to detail and excellent prioritization skills.
- Remains calm when facing complex technical challenges and focuses on practical, effective solutions.
- Communicates professionally and respectfully with customers and colleagues.
- Demonstrates curiosity and a commitment to continuous learning and technical development.
- Shares knowledge and contributes positively to team success.

Working Conditions

- Permanent full-time position, 100% field-based.
- 4-day work week (40 hours).
- Primary territory: Calgary and Southern Alberta, with service coverage extending to Southeast British Columbia, Saskatchewan, and Manitoba.
- Approximately 7 to 8 overnight trips per year, with most trips lasting up to 4 days.
- Initial in-person training in Joliette, Quebec.
- Company vehicle, tools, and required equipment provided.

Expected hours: 40.0 per week

Benefits:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off

Experience:

- Equipment repair: 5 years (required)

Willingness to travel:

- 100% (required)

Work Location: On the road

📌 Field Service Technician (Calgary)
🏢 Dispomed Ltee
📍 Calgary