Lead afternoon-shift service operations in Sudbury with Toromont Cat, guiding technicians and coordinating customer-focused shop service requirements. Use supervisory experience to support protected, productive work.

As Service Supervisor, you will act as a liaison for corporate initiatives while providing leadership and direction to technicians. Your work supports quality standards, customer satisfaction, productivity, and increased market share. The position is full time and permanent, representing the Caterpillar brand through Toromont Cat.

Key Responsibilities:

- Schedule work orders to maximize shop operations productivity
- Follow up on repairs and promote customer satisfaction
- Train, coach, and evaluate team member performance




- Prepare quotes and review customer invoices
- Manage work-in-progress and contamination control

Requirements:

- Minimum post-secondary education
- At least three years of supervisory experience
- Ability to support workplace health and safety policies
- Ability to provide direction on work order financial implications
- Ability to investigate and report accidents or near misses

Bring technician leadership, service coordination, and customer satisfaction focus to Toromont Cat's afternoon operations in Sudbury.

📌 Service Supervisor Afternoon Shift Sudbury (Northeastern Ontario)
🏢 Toromont CAT
📍 Northeastern Ontario