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Application Deadline Date: November 02, 2026

The City of Owen Sound is seeking a skilled and customer-focused professional to join our Information Technology team as a Network Administrator. Reporting to the Manager of Information Technology, this position is responsible for the implementation, maintenance, support, and security of the City’s voice and data networks, servers, and technology infrastructure. This role plays a critical part in ensuring the reliability, security, and performance of systems that support municipal services across the organization. This position is being posted for a leave of absence.

The Network Administrator provides technical expertise in network operations, cybersecurity, Microsoft 365 administration, disaster recovery planning, and infrastructure projects while delivering exceptional support to internal users and stakeholders.

What You’ll Do

Network & Infrastructure Administration

- Maintain and support the City’s network infrastructure, including switches, routers, firewalls, VPNs, wireless networks, and VoIP systems.
- Support Microsoft Windows Server environments, Active Directory, Azure Active Directory, DNS, DHCP, and related technologies.
- Administer and support Microsoft 365 and associated applications.
- Monitor network performance and recommend improvements to enhance reliability and efficiency.

Cybersecurity & Disaster Recovery

- Implement and maintain security configurations, policies, and controls to protect City information systems.




- Assist in the development, maintenance, and implementation of the City’s Cyber Incident Response Plan and disaster recovery strategies.
- Perform system backups and disaster recovery testing to ensure business continuity.
- Identify potential vulnerabilities and recommend solutions to strengthen security.

Technical Support & Service Delivery

- Provide second-level technical support for hardware, software, infrastructure, and network-related issues.
- Support installations, upgrades, troubleshooting, and maintenance of network equipment, servers, workstations, and applications.
- Provide guidance, training, and technical support to City staff, Council, and other stakeholders.
- Promote the effective and appropriate use of technology throughout the organization.
- Participate in technology planning through ongoing research and evaluation of emerging technologies.
- Manage assigned technology projects and initiatives in accordance with project management principles and established timelines.
- Research, recommend, and implement innovative solutions to support operational requirements and service improvements.
- Contribute to annual budget planning related to information technology infrastructure.
- Develop and maintain technical documentation, network diagrams, procedures, and system records.




- Assist in developing policies, standards, and procedures related to information technology infrastructure.
- Support continuous evaluation and improvement of IT infrastructure and services.
- Participate in after-hours support and on-call rotations as required.

What We’re Looking For

Education & Experience

- Two (2) year College Diploma in Information Technology, Computer Networking, Computer Systems, or related field.
- Industry certifications such as MCSE, CCNA, VCP, A+, Network+, Security+, or equivalent combination of education and experience.
- Minimum three (3) years of experience in a network administration or related technology role.
- Strong knowledge of Microsoft Windows Server technologies, Active Directory, Azure Active Directory, DNS, DHCP, Microsoft Exchange, and Microsoft SQL Server.
- Experience supporting network infrastructure including firewalls, switches, routers, VPNs, wireless networks, and VoIP systems.
- Knowledge of VMware and virtual server technologies.
- Robust analytical, troubleshooting, project management, and problem-solving skills.
- Excellent communication, interpersonal, customer service, and documentation skills.
- Ability to work independently while contributing effectively to a collaborative team environment.

Other Requirements

- Ability to participate in after-hours support, on-call rotations, system upgrades, and emergency response activities.
- Ability to work in remote locations and occasionally under challenging conditions.
- Ability to maintain confidentiality and exercise sound judgment when working with sensitive information

📌 Network Administrator (Owen Sound)
🏢 YMCA of Owen Sound Grey Bruce
📍 Owen Sound