Lead technician teams and service operations at Toromont Cat, emphasizing customer satisfaction, work-order scheduling, and protected workplace behaviours. This is a full-time, permanent position.

As Service Supervisor, you will provide leadership and direction while serving as a liaison for corporate initiatives. You will support technicians, coordinate shop requirements, and work with operations to maintain service standards and customer satisfaction. The position requires supervisory experience, customer support, and attention to financial work-order details.

Key Responsibilities:

- Lead technicians toward consistent service and customer satisfaction
- Schedule work orders to maximize shop productivity
- Train, coach, and evaluate team members
- Review quotes, invoices, warranties, and claims
- Investigate incidents and initiate corrective actions

Requirements:

- Minimum post-secondary education
- Minimum three years supervisory experience
- Experience supporting technicians and customers directly
- Class 5 driver's license required
- Technical experience is an asset

Bring supervisory leadership, service coordination, and customer support skills to Toromont Cat's technician-focused operations.

📌 Service Supervisor Technician Leadership (Wabush)
🏢 Toromont CAT
📍 Wabush