Resolve desktop hardware and software issues as a Desktop Support Engineer at NSC Global, supporting users through telephone requests and work orders.

This direct hire role at NSC Global supports computer systems, peripherals, user accounts, and desktop applications. You will troubleshoot Microsoft and Mac OS X environments, apply diagnostic utilities, and document resolutions. The work includes coordinating escalations, testing fixes, and maintaining accurate request records.

Key Responsibilities:

- Maintain, analyze, troubleshoot, and repair computer systems
- Install and upgrade desktop software and applications
- Field incoming help requests courteously
- Apply diagnostic utilities during problem resolution
- Test fixes and complete post-resolution follow-ups

Requirements:

- Knowledge of basic computer hardware
- Experience with Microsoft and Mac OS X operating systems
- Extensive application support experience
- Working knowledge of diagnostic utilities
- Solid communication, interpersonal, and documentation skills

Apply desktop troubleshooting, application support, and customer service skills while repairing systems and documenting resolutions for NSC Global users.

📌 Desktop Support Engineer Hardware Troubleshooting (Mississauga)
🏢 NSC Global
📍 Mississauga